Customer Service

Home
Gallery
New Works!
About the Artist
Testimonies
Contact

Neil Shaw Art
Neil Shaw

Excellent Art Product With Quality Service Backing

What are you paying for?
What you get for your money is simple. You are paying for personalized service, whether I am providing a portrait commission, a small print on paper or a large, signed, numbered canvas. You are paying for a high-quality art piece, which is carefully produced, with only the finest inks and surfaces.  You are also being welcomed as a prospective returning customer. My intent is to make you want to come back to this site time and time again. For that to happen, you have to be treated right. 

Each
Giclee image is carefully matched to the original. The proofing process is costly and painstaking but well worth it. The Giclee process makes these reproductions very difficult to tell from the original. Admittedly, I have mistaken my own giclee prints for the original, when I switch them out on the wall. They are that good. I am fortunate enough to have a master printer at my disposal. All of this, plus personal customer support, a forgiving return policy and my Paypal Verification makes this a very attractive offer to the customer. The customer can make the purchase feeling confident that they will receive guaranteed satisfaction or their money back.

With each order, there is minimal risk. If not completely satisfied with your print or the service you recieved, we want to hear about it. Simply return the undamaged image, in it's original package within 30 days, and your money will be refunded to you (buyer pays postage; Original art commissions excluded). I
 want you to feel good about your purchase. It's our ultimate hope that you will enjoy your first order and many subsequent orders.

Each print is carefully matched to the original, then inspected and packed so that it reaches you in pristine condition. This is a small business, so there is a personal touch added with every order. You are very important to us because you appreciate this very personal art and may even regard it as an important investment. So, customer service is number one.

Sincerely,

Neil Shaw

PRICING DISCLAIMER

Neil Shaw Collection strives to give you an easy-to-use site that provides accurate content, including product information, policies, pricing, and visual displays which are shown for representational purposes only. All pricing is subject to change without notice. For all prices, products, and offers, Neil Shaw Collection reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors, closeouts, specials, and other extenuating circumstances. Pricing changes may occur frequently. As a result of this and the fact that we are human, the documents and graphics published on this site may at times contain errors. We are not responsible for typographical errors or technical inaccuracies and reserve the right to refund any money received on any discrepant order.